Pricing · MeshHand

Monitor

Read-only P21. Structurally unable to write.

$1,250/month

$3,500 one-time setup · $100/month model allowance included

Daily briefing
Credit hold report with aging attached
AR aging brief
Order and back-order monitoring
PO receipt monitoring
Exception alerts

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Lead with this

Operate

Monitor plus guarded writes.

$2,500/month

$7,500 one-time setup · $200/month model allowance included

Everything in Monitor
Order entry from email and text
Failed-write recovery
Credit hold release with approval
Control Tower: queue, audit log, weekly value report
Isolated server per customer

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Scale

Operate plus custom recipes.

$5,000/month

$15,000 one-time setup · $400/month model allowance included

Everything in Operate
Quote generation
Multi-location support
Two custom recipes per year included
Priority support with a 4-hour response SLA
Custom work beyond that quoted after discovery

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Founding customer offer: five Prophet 21 distributors

Operate tier, 90-day pilot. The $7,500 setup fee is credited back against months 4 through 12 when you convert to an annual contract. The monthly is not discounted. In exchange we ask for a named case study with one hard number and two reference calls a year.

Ask about the pilot

Model usage above the included allowance is billed at cost plus 30% and shown on the invoice. A hard monthly cap is enforced in code, so you will never be surprised on the bill.
Annual prepay takes 10% off the monthly.
Custom recipes outside Scale are built at our published AI Automation hourly rate, minimum 10 hours. You own the code.
Setup covers discovery, P21 access, provisioning and hardening of your isolated server, vault and data load, the first three recipes verified, and Control Tower onboarding.
Contract includes a 5% annual price adjustment from day one.

What each tier can and cannot do

Capability	Monitor	Operate	Scale
Daily briefing, exception alerts	Yes	Yes	Yes
Credit hold report, AR aging, order and PO monitoring	Yes	Yes	Yes
Credit hold release with approval	No writes	Yes	Yes
Order entry, failed-write recovery	No writes	Yes	Yes
Control Tower queue, audit log, weekly report	Audit log and weekly report only	Yes	Yes
Quote generation	No	Add-on	Yes
Multi-location	No	No	Yes
Custom recipes included	No	No	2 per year
Support	Business hours	Business hours	Priority, 4-hour SLA

Priced against a salary, not against software.

Monitor

Operate

Scale

Founding customer offer: five Prophet 21 distributors

What each tier can and cannot do

Book a 30-minute discovery call.